Unveils new Vision, Value & Mission statement, launches slew of initiatives to ease Taxpayer-Department interface

Responding to the dynamic tax landscape, Andhra Pradesh’s Commercial Taxes Department has realigned its vision, mission, values, and goals.

Delivering the keynote address AP’s Finance Minister Mr Buggana Rajendranath apprised the gathering of the new initiatives and said that there was a need to restructure the department as to further simplify ease of transactions for the taxpayer.

‘Over the past year or so, through various deliberations and discussions, we have come up with a number of reforms which are set to further ease taxpayer interface with the department. 

We have an obligation to guide the taxpayer in the correct and fair manner’ said Mr Buggana.

Vision, Values, Mission, and Objectives of the Commercial Taxes Department:   Elaborating on the department’s renewed focus the FM reiterated the department’s core values of building trust, encouraging voluntary compliance, and fostering integrity with taxpayers.

This strategic vision sets a high standard for sustained excellence in handling tax matters.

‘Efficiency, transparency and professionalism are the cornerstone of our department’s endeavor in serving the taxpayer. These new initiatives are thus a result of this central theme’ said Mr N. Gulzar, Secretary to Government, Finance Department, Govt of Andhra Pradesh.

The department has launched 12 new Seva Kendrams across the state which will use biometric Aadhaar authentication and data analytics to filter out fraudulent entries during registration. 

The AP government had volunteered to be part of this pilot project of the centre and has taken the entire state as pilot. Both CBIC and the state tax department will work on this.

‘There is a need to brand the department more as a service department rather than a regulatory department so that facilitation is main theme for the common taxpayer. 

Very rarely does one hear of raids or harassment by officers in western countries. These Seva kendrams therefore are designed to help and assist the common man in a seamless and transparent manner’ said Mr Ajeya Kallam, Principal Advisor to chief Minister, Andhra Pradesh.

Compendium of SOPs, Circulars, and Peer Learning:                                              The department has also compiled a guide of SOPs, Circulars, and peer learning insights to provide comprehensive resources. 

This valuable repository enhances officials’ ability to navigate tax matters efficiently, emphasising transparency, efficiency, and continuous improvement

‘This is a momentous occasion as this day marks a special day in the history of the tax administration in Andhra Pradesh’ said the Chief Commissioner of State Tax, AP, Mr Girija Shankar.